Rē Precision Health Privacy Policy

Last updated: June 20, 2026

This Privacy Policy explains how Rē Precision Health ("Rē Precision Health," "Rē," "we," "us," or "our") collects, uses, discloses, stores, and protects personal data when individuals visit reprecisionhealth.com (the "Website"), use the Rē mobile application and related digital services, book or participate in retreats or programs, communicate with the business, or otherwise interact with Rē Precision Health online or offline.

This combined Privacy Policy is intended to cover both the Website and the Rē App so that users can understand, in one place, what data is collected, why it is collected, how long it is kept, who it is shared with, and what rights may apply under data protection laws, including the GDPR where relevant.

1. Controller details

The data controller for the personal data described in this Privacy Policy is Rē Precision Health. Questions about this Privacy Policy or the handling of personal data can be sent to hello@reprecisionhealth.com or support@reprecisionhealth.com.

Rē Precision Health designates LUCY OLIVER, SOCIEDADE UNIPESSOAL LDA as data protection officer and EU/UK representative.

2. Scope of this Privacy Policy

This Privacy Policy applies to personal data collected through:

• the Website, including contact forms, newsletter sign-up forms, booking or inquiry flows, and analytics tools, trainings and courses;
• the Rē App, including account registration, community features, in-app messaging, subscriptions, and notifications;
• retreat guest communications and administrative forms;
• customer support, email communications, surveys, and related business operations.
• information received during retreats

This Privacy Policy does not apply to third-party websites, apps, payment services, or platforms that are linked from or integrated with the Website or the Rē App, although those third parties may process data on Rē Precision Health's behalf or under their own privacy terms.

3. Personal data collected

Depending on how an individual interacts with Rē Precision Health, the following categories of personal data may be collected:

3.1 Information provided directly

• Name, email address, telephone number, postal address, and other contact details.
• Account registration information, such as login credentials, profile information, and preferences.
• Retreat and program information, including booking details, travel information, forms, schedules, preferences, and communications.
• Community and user-generated content, such as messages, images, links, comments, or posts shared in community groups or chats.
• Subscription and customer service information, such as inquiries, requests, feedback, survey responses, and communication history.

3.2 Information collected automatically

• Device, browser, operating system, IP address, app version, language, approximate location based on IP, and log data.
• Website and app usage information, such as pages viewed, screens visited, time spent, clicks, navigation paths, referring URLs, and interaction events.
• Cookie, pixel, SDK, local storage, and similar technical data collected through the Website or the Rē App.

3.3 Information from third parties

• Payment and transaction confirmations from payment processors or commerce platforms.
• Information from analytics, advertising, and social media partners.
• Information received from integrations or authorized third-party platforms used to create or support accounts, bookings, or subscriptions.

4. How personal data is used

Rē Precision Health may use personal data for the following purposes:

• to operate, provide, maintain, and improve the Website, the Rē App, retreats, programs, subscriptions, and related services;
• to create and manage accounts, authenticate users, and provide access to protected features;
• to process bookings, subscriptions, purchases, and related transactions;
• to communicate about accounts, bookings, schedules, support requests, updates, and service messages;
• to send newsletters, promotional emails, and marketing communications where permitted by law or based on consent;
• to personalize content, user experience, and communications;
• to analyze usage, troubleshoot issues, protect security, prevent misuse, and improve performance;
• to comply with legal obligations, exercise legal rights, and resolve disputes.

5. Legal bases for processing

Where GDPR or similar laws apply, Rē Precision Health relies on one or more of the following legal bases depending on the purpose of processing:

• Performance of a contract: where processing is necessary to provide requested services, manage bookings, administer subscriptions, or operate an account.
• Consent: where consent is required, including for certain marketing activities, non-essential cookies, push notifications where required, and the processing of health-related or other special category data where explicit consent is needed.
• Legitimate interests: where processing is necessary for business operations such as service improvement, fraud prevention, customer support, security, analytics, or limited direct marketing, provided those interests are not overridden by individual rights.
• Legal obligation: where processing is necessary to comply with tax, accounting, consumer protection, law enforcement, or other legal requirements.

Where processing is based on consent, that consent may be withdrawn at any time, without affecting the lawfulness of processing carried out before withdrawal.

6. Cookies and similar technologies

The Website and, where relevant, the Rē App may use cookies, pixels, SDKs, local storage, and similar technologies for strictly necessary functions, preferences, analytics, and marketing. Our Cookie Policy below explains what cookies and similar technologies are used, how long they last, what providers set them, and how users can manage preferences.

7. Sharing personal data

Rē Precision Health may share personal data with the following categories of recipients where necessary for the purposes described in this Privacy Policy:

• payment processors and e-commerce providers;
• hosting, cloud storage, infrastructure, and security providers;
• email, CRM, customer support, scheduling, and communications vendors;
• analytics, advertising, and social media partners;
• professional advisers such as lawyers, accountants, insurers, and auditors;
• retreat operations partners or contractors who need access to data to deliver booked services;
• regulators, courts, law enforcement, or other parties where disclosure is required by law or necessary to protect rights, safety, or property.

Where users participate in community features, certain profile information and user-submitted content may be visible to other users of the relevant group or feature.

8. International data transfers

Personal data may be processed in countries outside the country where the user is located, including outside the European Economic Area. Where required by law, transfers to countries that do not benefit from an adequacy decision should be protected using appropriate safeguards, such as standard contractual clauses or another lawful transfer mechanism.

Individuals may request more information about applicable transfer safeguards using the contact details listed in this Privacy Policy.

9. Data retention

Personal data should not be kept longer than necessary for the purposes for which it was collected. Retention periods may vary depending on the type of data, the service provided, legal requirements, dispute risks, and operational needs.

By way of example:

• account data may be retained while the account remains active and for a reasonable period afterward;
• booking, payment, and transaction records may be retained for tax, accounting, legal, and audit purposes;
• customer support correspondence may be retained for follow-up, quality assurance, and dispute resolution;
• marketing preferences may be retained until an individual opts out or asks for deletion, subject to records needed to honor suppression requests;
• health-related or special category data should be retained only for as long as necessary for the relevant purpose and subject to stronger access controls.

A records-of-processing and retention schedule should be maintained internally so that this section reflects actual business practice.

10. Data subject rights

Depending on the individual's location and the applicable law, the following rights may apply:

• the right to access personal data;
• the right to request correction of inaccurate or incomplete data;
• the right to request deletion of personal data in certain circumstances;
• the right to request restriction of processing in certain circumstances;
• the right to object to certain processing, including certain direct marketing;
• the right to data portability where applicable;
• the right to withdraw consent at any time where processing is based on consent;
• the right to lodge a complaint with a supervisory authority.

To exercise privacy rights, users may contact hello@reprecisionhealth.com or support@reprecisionhealth.com. Reasonable identity verification may be required before fulfilling a request.

11. Children

The Website and the Rē App are not intended for children under 18, and Rē Precision Health does not knowingly collect personal data from children under 18 through these services. If personal data has been collected from a child in error, a parent or guardian should contact Rē Precision Health so that appropriate deletion steps can be taken.

12. Security

Rē Precision Health states that it uses technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission over the internet or method of electronic storage is completely secure, so absolute security cannot be guaranteed.

Internal access controls, vendor management, role-based permissions, and data minimization practices should align with the sensitivity of the data involved, especially where special category or health-related data is processed.

13. Third-party links and services

The Website and the Rē App may contain links to third-party websites, services, booking tools, social platforms, app stores, or embedded content. Those third parties operate under their own terms and privacy notices, and Rē Precision Health is not responsible for their independent privacy practices.

14. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, data practices, service offerings, or technology. When changes are made, the "Last updated" date will be revised, and where required by law or where the changes are material, additional notice may be provided through the Website, the Rē App, or by email.

15. Contact information

Questions, requests, and privacy-related inquiries may be sent to:

• Email: hello@reprecisionhealth.com
• Support: support@reprecisionhealth.com
• Website: https://www.reprecisionhealth.com

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